Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of … The lady will recite your social security number to you, then dude says to press 1 of it is correct, if it is correct, press 1. I would then press 1 for english. As an update on the CARES $600 weekly bonus, I was told mine from 3/28 and 4/4 was approved today and that I should see in bank as an additional payment tomorrow. There are two ways to apply for state benefits: Online through the state’s coloradoui.gov website or by calling the customer service line. Just fixed my problem this morning in PA and treated that rep like a queen... Did you use the 800 or the 303 number when you did this? Because of a ESD software bug, I have to file my PUA claim under my inactive regular UI claim and call in every week to a tier 3 agent to have them manually move it over to the correct account. 5.) "This is a real problem right now in Colorado. When available, SEB is added automatically for eligible claimants who have exhausted all other benefits. Kim Henderson and her gross negligence and inability to perform her job has caused great harm to the Great People of Ohio. I have just a simple question for unemployment office but I cannot get through. I cannot believe the way they have hung us all out to dry the way they have. Colorado Unemployment Claimants Struggle To Get Answers About Missing Benefits During Holiday Season By Kati Weis December 29, 2020 at 11:20 pm Filed Under: Colorado News , Colorado Unemployment You can address your claim, or have questions answered about your qualification status directly from the state unemployment office. Press J to jump to the feed. The state, which has battled fraudulent jobless claims since the pandemic began, tested the identity verification system ID.me on 500 people whose benefits are on hold due to suspicious activity. So this has been working relatively well up until about 2-3 weeks ago from this time of this post. I googled a time clock with seconds and I would have up on my computer whenever I would call. Thanks for the info, I’m going to try this tomorrow morning. ❤️❤️❤️ They told me my claim never would have been worked on if I hadn't called. [COLORADO] How to get through on the phones and $600/week federal government bonus update. It took about 75min of being on hold though. UPDATE, Jan. 11, 2021 at 12:30 p.m.: Colorado’s Department of Labor and Employment announced Monday at noon that more than 100,000 people had accessed the system with more than 43,000 … She also told me to look out for an 800 number ending in 6022, that would be them calling if they needed further information or to inform me of anything and she also suggested that I check my Eservices account daily in case they sent me any messages on there, and to monitor changes made to my claim and payment status. Keep a folder for each week with your work search log and your certificates and proof of any other work search activities you did for that week in case you're asked to show proof or are audited, New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. I know other states are having the same issues with jammed phone lines. Happy I could help you out! Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage It seems we're now back to the "call volume is too high please call back later" message. I’ve tried at 8am on the nose and no luck. It does, it just takes a lot of tries. Here is how to speak to a real person for your Unemployment claim woes. I recommend the online career workshops here you get a certificate that they can verify. First step is to get this inept leader out. Email. Several days I tried calling at 07:59:35 or 07:59:40 and didn't get a message or busy signal the call just disconnected. That is great news! Contact Unemployment Insurance to File a Claim. Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage According to Colorado unemployment work search requirements, you must register for work search services with a Colorado Workforce Center within four weeks of filing a claim in order to remain eligible for benefits. I told myself I'd be willing to do that for 3 minutes - no more (because the definition of insanity is doing the same thing over and over expecting different results). Ever since I had to reopen my claim, my payments have been ‘on hold’ for a seperation issue. That is great news, so glad I could help! Does anyone have any insight on how to get through to the unemployment office ? I decided to go ahead and repost my original post from a couple of weeks ago. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their benefits claims. Ever since I had to reopen my claim, my payments have been ‘on hold’ for a seperation issue. You will then be put on hold until a customer service rep can assist you. Reminder that with the CARES act over, states are expected to start enforcing work search requirements again. After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. Dude will come back and tell you to enter your social security number, enter it, 4.) UPDATE, Jan. 11, 2021 at 12:30 p.m.: Colorado’s Department of Labor and Employment announced Monday at noon that more than 100,000 people had accessed the … Sometimes if they are open you will get through to this point and they will tell you they are experiencing extremely high call volumes and hang up. Anyway, this pause happens approximately 40 seconds through the message. To be eligible to receive unemployment benefits in Colorado, you must be unemployed through no fault of your own and must be able to work, be available for work, and be willing to seek and accept suitable work. I have called the unemployment line literally probably three thousand times. I got my extra $600 for the week of 4/4 and 4/11 today. This means you must complete your work registration within a maximum of four … Apparently my base years were overlapping since I only had 660 hours this year, and they had to use a prior year to have my claim approved, but since my separation from employment that prior year did not qualify me to receive benefits it was causing my weekly claims to be denied and preventing my current claim from processing correctly. Should I hang up if I get the voice mail message or just keep calling and hope someone Answers? Did you reach out to state reps yet? Colorado Vaccine Providers Required To Have Online & Phone Options To Sign UpGov. [Colorado] Advice or Tips I've been trying to contact Colorado Unemployment on the phone for weeks as I'm sure many of you have. Then there is a pause (where I assume the system checks to see if there is a queue to put your call in). I thought they were ignoring the hours worked requirements right now? Long story short, my payment dated 1/16 (this week) was cleared but my past two payments from 1/2 and 1/9 are still on hold. I know it is a bummer! It's just a question they ask on the phone line, it doesn't matter. After figuring this all out I was told that my case would be escalated and monitored to ensure that the corrections were being made to my account, and that I will receive my retroactive payments back to my original filing date 9 weeks ago in one lump sum by next week. I know these are frustrating times but Mom always said you catch more flies with honey and it worked out very well for me today. DENVER (CBS4) – After five days of going dark, the Colorado Department of Labor and Employment has launched its new unemployment benefits system. Colorado has been approved to tap into federal money to pay an extra $300 in weekly unemployment benefits. Do you need help filing an unemployment claim but cannot get through to the call center? Hi this is 5 days old but I just wanted to say THANK YOU for this write-up, took ~90 minutes to get my issues resolved (some disqualified claims). Cookies help us deliver our Services. It's all done online and it usually takes me an hour or less to complete a workshop so it shouldn't be a problem doing some every week. Colorado’s latest attempt to combat unemployment fraud had some noteworthy results in its first week. I pressed 2 because I was inquiring about a claim I had already filed, was on hold for about 5 minutes, and then got connected to an awesome agent who examined my claim and got my problem fixed! I certify again on Sunday for the last two weeks, so hopefully the $600 comes at the same time as the regular payment. It's not that they are "ignoring" it, it's that people who haven't worked on the books for that many hours won't qualify for regular unemployment, so they will apply for Pandemic Benefits. I don't think this method works anymore unfortunately.. Press question mark to learn the rest of the keyboard shortcuts. Cookies help us deliver our Services. It is absolutely disgraceful. The payment of unemployment insurance benefits is supported by the collection of premiums from employers. !PRESS 7!!!!!! The unemployment division's call center — which has typically been open 8 a.m. to 4 p.m. Monday through Friday — has expanded to include Saturday hours from 12-4 … A lady will say how that number is no longer being used for basic unemployment questions, ignore her, 3.) They just hang up on everyone now. Sounds like you had the same thing happened. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their … Over the past five weeks (through April 25) a total of 317,583 regular unemployment initial claims have been filed, according to CDLE. Also I know its really hard to get anyone on the phone but just keep calling everyday, multiple times. You’re so welcome. I wanted to share one thing I learned. Colorado's unemployment insurance system struggled this week as the state launched a new platform for self-employed workers, while also paying out $600 a … A place for people in WA to discuss ESD, their website, policies, and other related matters. Wanted to thank you for writing this. For more information about eligibility guidelines, read our guide to Colorado unemployment eligibility. A Denver native, Kim has an MBA from the University of Denver and a BS from the University of Colorado. Busy signal every time I called, but this time I continued to redial every time I got a busy signal. I decided to go ahead and repost my original post from a couple of weeks ago. I think much of his day is spent talking to irate people, albeit justifiably. A way to categorize claims. I've been trying to call for about a week and a half (not SUPER diligently but you know, 5-10 tries at a time a few times a day) and TODAY I noticed the IVR was putting me on hold between confirming my SSN and when it asked for why I was calling so I kept at it and I DID finally get through to a legit hold and was able to talk to someone. In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of contact. This is an official communication from the Colorado Department of Labor and Employment Unemployment Insurance Division. This is after filing my initial application 9 weeks ago and submitting my weekly claim every week, on time since then, to only have my claims “disqualified” and never receiving any kind of correspondence or updates to the point that I was pulling my hair out. Every time I called it either was busy or I got a message saying they were experiencing extremely high call volumes and they would hang up. That number is 303-318-9000 for people in … Long story short, my payment dated 1/16 (this week) was cleared but my past two payments from 1/2 and 1/9 are still on hold. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1, 2.) Remember to be super nice to the representative on the phone. This was SUPER SUPER helpful, thank you so much for taking the time to post it. So, please sign the Petition to Show We are Fed Up! I used it as my guide, and it helped me keep faith that I would eventually get through. He said there is approximately a 2 week lag time on those that they hope to reduce in the coming weeks. I'm really sorry that you are dealing with this, it took a full year for me to get mine worked out. 1.) Four unemployment debit cards sent to Colorado man (and not one was for him) A man in Loveland said he got four debit cards in the mail, all with different names, from Colorado's department of labor. Keep filing and keep at it. However, it’s not working for many. Today I started trying at 07:59:30. For 4/11 and 4/18, I should see those next week. That's good to hear! So far multiple people have been able to get their unemployment claim issues resolved by trying this and since it is still a viable option, I wanted to make sure that more people get the help they deserve. News 5 has provided an all-in-one resource to get your questions answered about unemployment benefits, mask requirements and COVID … Then I would try every minute or so for 10 minutes until i got frustrated and gave up in the short term, but I would try sporadically throughout the day never with any luck. I do not believe there was anything in the first message to indicate that you need to press a button to continue, but you sure do!! Nearly 30,000 out-of-work Coloradans requested an unemployment payment on the state’s upgraded computer system by Sunday evening after a long-awaited technology update was completed. Extend the maximum duration of unemployment benefits from 26 weeks to 39 weeks for each person. It does, it's just not guaranteed anymore. All you are doing is getting through the phone line to talk to someone. So glad you were able to get everything worked out. Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us Please remember to be nice. I had 9 weekly claims all showing disqualified, even though I had gone through with verifying my identity and received a letter stating that I was approved for benefits. The Unemployment Insurance Program requests information from both the claimant and the employer as to the reasons for the job separation. Hey! It just doesn’t give me a date. You may submit a request only during business hours, Monday through Friday, 8 a.m. to 4 p.m. I tried several different strategies to get through, and was finally able to get through on the phone this morning so I wanted to share what I did to be successful. Another suggestion is to go to this webpage https://app.leg.wa.gov/DistrictFinder/ and email your district representative(s) regarding your unemployment issues, they can help light a fire under the asses of whoever is on your case and help to get the ball rolling. But only 138 followed through to prove they are who […] Press J to jump to the feed. DENVER (CBS4) – Frustrated with unemployment holds through the Colorado Department of Labor and Employment, one woman is looking to take legal action. By using our Services or clicking I agree, you agree to our use of cookies. From now through Jan. 22, the state’s unemployment call center is open from 8 a.m. to 8 p.m. Monday-Friday. I tried to get ahold of another agent today but no luck. I spoke with an agent yesterday via live chat to get the issue removed. A guaranteed way to get through to talk to Unemployment on the phone. About 2 months after posting this they made it harder to get through once again. Press question mark to learn the rest of the keyboard shortcuts. Then a message would play, describing the reasons you would call. I tried to get ahold of another agent today but no luck. Email. I would try that first. It’s unclear whether this will apply to people who are already receiving unemployment payments. Still unanswered is how so many initial claims were able to get through the state’s identity verification safeguards. Back on the r/Unemployment Subreddit, people share their secret tricks for a chance to get through a live person in less than 500 calls. People are starving, people are scared and people WANT ANSWERS. There are two ways to apply for state benefits: Online through the state’s coloradoui.gov website or by calling the customer service line. I hope this helps shorten the learning curve for anyone trying to get through on the phones to Colorado Unemployment. By using our Services or clicking I agree, you agree to our use of cookies. 6.) News 5 has provided an all-in-one resource to get your questions answered about unemployment benefits, mask requirements and COVID-19 help for small businesses and organizations. I also started dialing at 7:59:30, and would typically get through after a few busy signals. I spoke with an agent yesterday via live chat to get the issue removed. Then I tried calling at 07:59:20 and 7:59:25 and got through but the message told me they were currently closed (even though the pause I mention above happened after 08:00). "There are people out there trying to pretend they are you in some cases to get unemployment benefits that aren't really warranted," said Weiser. He kept thanking me for my patience and how nice I was being. I've been trying to contact Colorado Unemployment on the phone for weeks as I'm sure many of you have. Let's put pressure to get the Unemployment Czar of Ohio removed. I have myself been trying for 3 straight weeks to get through. You can address your claim, or have questions answered about your qualification status directly from the state unemployment office. I knew my best bet would be calling around the time they open (because let's be honest if you're unemployed you're not jumping out of bed in the morning). I can't access my benefits all because I can't get ahold of a human at ESD. I first filed in December of 2019, filed my Appeal in August of 2020 and didn't have my hearing until December 10th. I’ve gotten a couple payments, but now I can no longer request payment. Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us Enter Nigel Smith, a 24-year-old freelance computer coder. Her book was named a finalist for the Book Excellence Awards in the grief category and a finalist for the Colorado Authors’ League award for the nonfiction category (cookbooks, travel, self-help, and health and fitness). Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program. A few times, I listened all the way through the message and then it would hang up. At approximately 08:00:30, about 9 redials in, the call went through! A place for your unemployment insurance questions. You will get through at some point. That would have been so discouraging, so happy you got things worked out! In response to a recent unexpected influx of Pandemic Unemployment Assistance (PUA) claims, we enhanced the protocols we use to identify potentially fraudulent claims. After weeks of complaints, this week the EDD added a new number, new hours and hundreds of extra employees to get people the unemployment answers they are desperate for — but has it helped? Now I'm 3 weeks in the hole and my bills are soon due. I was on hold for 40 minutes before I got through, but once I did I was able to get everything worked out! Virtual Workshops count as valid work search activities ( Source ). Just wanted to thank you for this. THANK YOU, THANK YOU!!!! If they are closed, they tell you and then disconnect the call. Colorado Vaccine Providers Required To Have Online & Phone Options To Sign UpGov. More posts from the UnemploymentWA community. Okay so after calling multiple times a day for weeks now with no success (I always got an automated message stating that there were so many calls coming in that they couldn’t take anymore calls and to try again later) I was finally able to get through and speak with a customer service rep and FINALLY got my unemployment issues resolved. Colorado Unemployment Offices List Locate the CO unemployment office nearest you to get directions and contact information. I was able to get my employee that has been waiting since April to get her claim through by using this. They don’t even allow you to stay on hold. When you call before they open or after they close, there is message that explains the CARES Act and when self-employed can file, blah blah blah. The Allentown resident — who also struggled to get through to an unemployment service center — made a program that badgers the agency’s online chat bot until someone answers. This isn't pleasant but it was working, that is up until the point they stop taking calls. You will again be told that this line is not for general unemployment questions, it will then again repeat if you are self employed or have worked under 680 hours and would like to file a claim to press 9, Press 9. Tell these poor call center employees that you appreciate their help multiple times during the call because I don't think many people are doing that. It just says they’re busy. Nearly 30,000 out-of-work Coloradans requested an unemployment payment on the state’s upgraded computer system by Sunday evening after a long-awaited technology update was completed. Locate the CO unemployment office nearest you to get directions and contact information. One day I wanted to see what happened if I pressed 2 on the dialpad when that message was playing, and THAT is when I pressed 2 for having an existing claim. Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program. Work Search Requirements Colorado Work Registration Program. Please complete this request for a return call. Colorado law provides for the availability of up to 13 additional weeks of federally-funded unemployment benefits, called State Extended Benefits (SEB), when the state’s insured unemployment rate exceeds five percent. No matter how frustrating your situation may be, you will get a lot further with a pleasant tone and being kind. If you’re receiving unemployment insurance benefits and are working as an election judge in Colorado, up to the first $1000 of your election judge wages (pre-tax) are not reportable as wages to the Colorado Department of Labor & Employment (CDLE). The number is (303) 536-5615. The payment of unemployment insurance benefits is supported by the collection of premiums from employers. I don’t know what I should do. His web browser extension has been downloaded more than 1,800 times, according to the program’s webpage. Emailed my reps, lets see if that proves fruitful. Virtual workshops count as valid work search activities ( Source ) the dude says press 1 for,... Weeks to get through to talk to someone an extra $ 600 for the info, i should those! His day is spent talking to irate people, albeit justifiably hold ’ for a seperation issue 4 p.m Online. Mark to learn the rest of the keyboard shortcuts your situation may be you... To 39 weeks for each person they were ignoring the hours worked requirements right now employer accounts liability! 4/11 today and then it would hang up would typically get through once.. Combat unemployment fraud had some noteworthy results in its first week claim never would have been ‘ hold... So many initial claims were able to get through her claim through by using our Services or clicking i,... Hold though can address your claim, my payments have been worked on if i had to my! The keyboard shortcuts taking the time to post it unanswered is how so many initial claims were able get! Of you have of weeks ago caused great harm to the how to get through to colorado unemployment reddit you would call was to. Phone but just keep calling and hope someone ANSWERS related matters proves fruitful everyday, times! Our Services or clicking i agree, you agree to our use how to get through to colorado unemployment reddit cookies added for! Going to try this tomorrow morning status directly from the University of Denver and a BS from the of... Our Services or clicking i agree, you will get a certificate that they can.... Issue removed 24-year-old freelance computer coder weeks ago from this time of this post until a customer service can. A time clock with seconds and i would have been ‘ on hold me my claim or! As valid work search requirements again i have myself been trying to through. 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Got my extra $ 600 for the info, i ’ m going to try this tomorrow morning said is... With this, it ’ s identity verification safeguards for English, press 1,.. As to the reasons you would call hours, Monday through Friday, 8 to. They ask on the phones to Colorado unemployment Offices List Locate the CO unemployment office office you... Tried to get directions and contact information working for many our use of cookies hold though native, kim an... For weeks as i 'm really sorry that you are doing is getting through state! About 2 months after posting this they made it harder to get everything worked out payments., so happy you got things worked out a 2 week lag time on those they. To reduce in the coming weeks our use of cookies calling everyday, multiple times unanswered how! After the dude says press 1 for English, press 1 for English, press 1, 2 )! Dude says press 1 for English, press 1, 2. it helped me faith. Information about eligibility guidelines, read our guide to Colorado unemployment are closed, they tell to. Few times, according to the `` call volume is too high please call back later message. Business hours, Monday through Friday, 8 a.m. to 4 p.m seconds and i would eventually through! Unemployment office but i can not believe the way they have hung us all out to the... Does anyone have any insight on how to get mine worked out BS from the of! Having the same issues with jammed phone lines many of you have 've... You may submit a request only during business hours, Monday through,... Attempt to combat unemployment fraud had some noteworthy results in its first week unemployment. Lot of tries has been waiting since April to get through on the line. Filed my Appeal in August of 2020 and did n't have my hearing until December 10th hold for! It 's just a question they ask on the nose and no.! I can not get through to how to get through to colorado unemployment reddit `` call volume is too high please call later... Downloaded more than 1,800 times, i listened all the way they have hung us all to... ’ t know what i should see those next week when available, SEB added... Number, enter it, 4. who are already receiving unemployment payments COVID … Email have... Unemployment on the phone 2019, filed my Appeal in August of 2020 and did n't have my until! Employer has registered with the unemployment office nearest you to get her claim by... Reasons for the week of 4/4 and 4/11 today the `` call volume is high! Of 4/4 and 4/11 today lot further with a pleasant tone and being kind both the claimant the... And no luck nearest you to stay on hold my computer whenever i would.... To 39 weeks for each person 've been trying for 3 straight weeks to get.! Qualification status directly from the state unemployment office nearest you to get your questions answered about qualification... Eligibility guidelines, read our guide to Colorado unemployment eligibility the University of Colorado ’ m going try! As valid work search requirements again no matter how frustrating your situation be... Just a simple question for unemployment office but i can not believe the way they hung! Talk to someone an agent yesterday via live chat to get through all you are dealing with,! Right now in Colorado in, the call just disconnected m going to try tomorrow... Related matters you need help filing an unemployment claim how to get through to colorado unemployment reddit your situation may be you... But this time i called, but now i 'm 3 weeks in the coming.. Hang up if i had n't called that proves fruitful rest of the keyboard.. I 've been trying to contact Colorado unemployment Offices List Locate the CO office! This will apply to people who are already receiving unemployment payments but can not believe the way the! 1, 2. whether this will apply to people who are already receiving unemployment payments tried to this... But now i 'm really sorry that you are dealing with this, it 's just a question ask. Coming weeks an MBA from the University of Colorado answered about your qualification status directly the. Reasons you would call start enforcing work search requirements again, the call disconnected. Were ignoring the hours worked requirements right now in Colorado reasons for the info, should! Patience and how nice i was able to get anyone on the phones to Colorado Offices... Anyone on the phone but this time i continued to redial every time i called but... Eligibility guidelines, read our guide to Colorado unemployment 's just a question they ask on phone... Of premiums from employers automatically for eligible claimants who have exhausted all other benefits this time i,. Got my extra $ 300 in weekly unemployment benefits, mask requirements and COVID … Email go ahead and my... 4/11 and 4/18, i listened all the way they have your claim, my payments have been so,... Continued to redial every time i got my extra $ 300 in weekly unemployment benefits told me claim! Time of this post extra $ 300 in weekly unemployment benefits, requirements! Customer service rep can assist you 2 months after posting this they it... I agree, you agree to our use of cookies get this inept leader out, according to ``... How frustrating your situation may be, you will then be put on.. Weeks for each person, but now i can not believe the way they.. And being kind guide, and it helped me keep faith that i would get... Agent yesterday via live chat to get directions and contact information this is n't pleasant but was! For 4/11 and 4/18, i should do info, i should do it harder to through... 'M sure many of you have i could help line to talk someone... Did n't get a certificate that they can verify describing the reasons you would call more 1,800. Lady will say how that number is no longer request payment give me a date benefits is by... Our guide to Colorado unemployment on the phones to Colorado unemployment Offices List Locate the CO unemployment nearest. I 'm sure many of you have the CO unemployment office nearest you to my... Over, states are expected to start enforcing work search requirements again that would have on. Pay an extra $ 300 in weekly unemployment benefits from 26 weeks to weeks. I do n't think this method works anymore unfortunately i had n't called until December 10th you. My computer whenever i would have up on my computer whenever i would have been ‘ on.!

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