In order to process your payment, please switch the method on PayPal to another one or contact PayPal for solving the problems." Customer Support … Customer Service 10/10. When ordering from the US, your payment may be rejected if your city, state and postal code do not match. I have ordered three plush toys, the experience was good. Buyee, the largest proxy shopping service in Japan, places orders/bids on behalf of users who want to purchase/bid on Japanese shopping sites. Please enable Cookies and reload the page. Call early, during business hours, west coast time to try to get a US rep. Please feel free to contact our team ! New to the community? They said that they would have to look into it and would get back to us via email. See … buyee review, Buyee has a consumer rating of 4.04 stars from 230 reviews indicating that most customers are generally satisfied with their purchases. By browsing this website, you consent to the use of cookies. ©1999-2021 PayPal, Inc. All rights reserved. The reason that our delivery fees are so low is because we are able to use cheap delivery methods such as small … “Add to Buyee” is a tool that allows you to use Buyee’s proxy purchase service on Popular Japanese online stores. Buyee's excellent customer support team can handle cases in English, Chinese (both simplified and traditional), and Japanese. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ・ Questions about Buyee services (about optional services etc.) “ First of all, the customer service is very precise and punctual, the prices for shipments are favorable and also on the intermediation. Auction JAPAN. I really like Buyee Service I really like Buyee Service. Which I found strange since I've been able to make purchases on other sites just fine, and each time I tried to make the payment I keep getting a text on my phone telling me that my card issuer declined my purchase. You may need to download version 2.0 now from the Chrome Web Store. Dear Customer(Edited my name), This is the Buyee Customer Support. Customer service is great and responds quickly. UPDATE: Buyee customer service has been extremely helpful and responsive with all of my difficulties. NOTHING WORKS LIKE A DOGG. So I thought I'd make an account here since I've looked through some of the archived threads with people having the exact same issue I'm dealing with, and yes I've tried emailing customer support and they've been sending me the same automated response email which you know, really help too much. But as a over 7-years costomer since 2013, I would still recommend Buyee for Yahoo! Apparently the standard charging cord length is supposed to be 2 meters, though … Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Also good communication … That said, if a watch I bought was defective (and was not listed as such in the description), I would most definitely expect 'Buyee' customer service to refund my money and … There may be bits and pieces that … Help future customers by talking about customer service, price, delivery, returns & refunds. It was for a brand new item (Auction Ref ID: r379264025). So I tried using Buyee which didn't work out too well, I keep trying to make a payment to them and I keep on getting the message on Buyee that "Your payment through PayPal has failed. Buyee do an excellent service in their speed responding to customer enquiries. So now I'm hoping that you guys might have some sort of idea as to either help solve this or just on where to go next. I tried for the second time and i was succeed. Buyee is a proxy shopping service that lets you bid and purchase Japanese products online. ・ Inquiries regarding bid / item availability ・ Confirmation of order status and delivery status of packages * Please note: Buyee customer support is closed on Saturdays, Sundays, and Japanese national holidays so our reply may be delayed. Buyee is a good proxy service that requires some time in getting used too. Packages are always properly wrapped and secured. Other times I've had auction bids cancelled without explanation and customer service mentioning an arbitrary policy without much detail. Especially kpop stuff, thats its hard to find anywhere else, or has high price. Customer service inquiries are quickly replied. In regards to fees, it's basically 5% of your total cart cost plus whatever plan you choose (the best one being 500yen). Add to Buyee offered by Buyee (55) 80,000+ users. Currently I use zenmarket, which is a minimum 300 yen per item, and prior j … Notes: Plan program fees in regard to insured delivery and inspection do not include optional service charges such as Consolidation fee, Protective Packaging fee, and Special Packaging … In my experience Buyee seems to do what is in their power to avoid contacting sellers and ONLY offers translation service on the … Buyee … Regarding the package (Edited for privacy), we are sorry that we are not able to … [Update, January 2015] Unfortunately, due to some problems experienced by myself and reported by several Just Hungry readers recently (such as lost packages and delayed or total lack of … I bought a plushie on Mercari through Buyee's … Buyee is the best service I have ever used to buy direct from Japan. Their customer service is helpful. Buyee is a good proxy service that requires some time in getting used too. Buyee can be great as a proxy if you are considering to buy multiple items, however, the fees can become too expensive. Performance & security by Cloudflare, Please complete the security check to access. Consumers satisfied with Buyee most … I like … However, package consolidation service needs improvement in terms of being able to know the dimensions of the package before submitting it for package consolidation. | Read 1,921-1,940 Reviews out of 2,581 Will be a customer forever. Even when I bought a completely separate visa gift card to try and see if that would alleviate the card issuer problem that still didn't work either. Website and phone apps are easy to navigate. Buyee, the largest proxy shopping service in Japan, places orders/bids on behalf of users who want to purchase/bid on Japanese shopping sites. I've used Buyee three times and had no problems. • ... Buyee offers support and operates in English, Japanese, Chinese (simplified and tradition) but doesn’t support any customers who don’t … I've been using Buyee for a couple of years, no way to get it from Yahoo! Buy Japan-exclusive products from anywhere in the world ! Make sure info on card match PayPal account and your buyee account info. If 'Buyee' would not co-operate, then I would do as you suggest and file a claim with PayPal. Watches, fountain pens and antique items are what I bid mostly on Yahoo!Japan Auction using Buyee as agent; Buyee is reliable and provide very good … ・ Questions about Buyee services (about optional services etc.) Overall had a good experience and would recommend. Minimum 10 characters ... Buyee, from the process of ordering till receiving the package I would say I am quite impressed and happy with the service that is provided by Buyee. I had contacted Buyee customer service straight away … ・ Inquiries regarding bid / item availability ・ Confirmation of order status and delivery status of packages * Please note: … Japan-exclusive products! | Read 1,921-1,940 Reviews out of 2,581 As for customer promotions, in my opinion, they should only be done on sites where the buyer / customer often makes purchases and not on all online stores of which Buyee … I had contacted Buyee customer service straight away to explain the situation and cancel my order but they just replied that they cannot able to cancel the order. Throught this page I can freelly buy things from Japan. Founded in 1946, Buyers Products is a fully integrated manufacturer and a leader in the truck equipment industry. Customer Support in Multiple Languages! If the country you have registered at Buyee or the country of destination for your package is different from the country registered to your PayPal account, your payment via PayPal may be rejected. Highly recommend using buyee This was my first purchase from Mercari using Buyee service. However, … Buyee is a service that purchases products on behalf of customers and sends the packages internationally. Customer Support is available in English, Chinese, Thai, Indonesian, Korean, German, Spanish and Russian. I checked my email and i realized that Buyee placed 2 orders instead of 1. Help future customers by talking about customer service, price, delivery, returns & refunds. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Otherwise persistently contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. Welcome! The same excuses have been given on other inquiries to sellers. Make sure info on card match PayPal account and your buyee account info. Once the product … Minimum 10 characters ... Buyee, from the process of ordering till receiving the package I … Their staff packing up parcels are reliable and very safe. Overview ... We spoke to Customer Support through the online chat and described the situation. Overview ... We … Buyee is a fantastic service which I've used several times to source unique items from Japan. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Good review. Consumers satisfied with Buyee most frequently mention customer service, international shipping and yahoo auctions. The postal charges are high because of EMS, but I received the goods within four days. I don't know if anyone will see this but I thought I'd give it a shot anyway. Their fast replies on enquiries made my shopping experience very convenient. Do you agree with Buyee’s 4-star rating? Your IP: 92.60.224.56 What is Buyee? Please read our Community Rules and Guidelines. I already bought thousand dollars … Overall had a good experience and would recommend. Their service fee is VERY expensive comparing to other proxy services (neokyo, zenmarket, etc there are a lot, so don't use Buyee). That said, if a watch I bought was defective (and was not listed as such in the description), I would most definitely expect 'Buyee' customer service to refund my money and return the watch to the seller for a refund. Another way to prevent getting this page in the future is to use Privacy Pass. The same excuses have been given on other inquiries to sellers. So it's … Everything. They charged 500 yen for each purchase and I bought 1000 … In my experience Buyee seems to do what is in their power to avoid contacting sellers and ONLY offers translation service on the listed auction. Their fast replies on enquiries made my shopping experience very convenient. I tried for the second time and i was succeed. An item listed for 1,500 yen on Mercari can easily become 2000-3000 … The customer service at Buyee is professional and understanding. Great customer service and items always arrive within the specified timeframe. The first transaction did not authorised by me. Overview Buyee has a consumer rating of 4.07 stars from 190 reviews indicating that most customers are generally satisfied with their purchases. Customer Support Team Office Hours Monday to Friday, 10:00 - 17:00 JST Our office does not operate on weekends and Japan's public holidays, so we will respond to your emails on the … Buyee provides service to customers with the cheapest fees in the business. I bought a plushie on Mercari through Buyee's international service which otherwise would have been impossible as Mercari does not support purchases from international customers. If you are a small, budding company you cannot afford to outsource the process that supplies you with data about how your company is doing. If it is necessary for me say what Buyee can do to perfect … Otherwise persistently contact customer service for assistance: Log on, click HELP on top … To break language barriers, Buyee offers multilingual support. Features of Buyee. (Our customer base is mainly overseas.) “Add to Buyee” is a tool that allows you to use Buyee’s proxy purchase service on Popular Japanese online stores. Our engineering, manufacturing and … • Check out what 2,581 people have written so far, and share your own experience. From purchase to international delivery, Buyee takes care of everything. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. Otherwise persistently contact customer service for assistance: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Cloudflare Ray ID: 61612d239a717c7c Do you agree with Buyee’s 4-star rating? Don't hold any loyalty and hop around to the one that has the best service fees at the given time. Unfortunately my voice had been fallen into deaf ears of Buyee's Customer Service. This is for anyone looking for information about Buyee. Add to Buyee offered by Buyee (55) 80,000+ users. Spain : Get rare items that cannot be found on other sites. I checked my email and i realized that Buyee placed 2 orders instead of 1. Customer service is great and responds quickly. We buy the product on your behalf and deliver to your address. Used Buyee service to purchase a $1,800 USD Hi Fi amplifier (Denon PMA 2500) off the Yahoo Japan website. Highly recommend to anyone looking to purchase goods direct from Japan. Buyee buying service is almost perfect. You can even … Make sure info on card match PayPal account and your buyee account info. To break language barriers, Buyee offers multilingual support. Thanks for the help in advance!!! From my interactions with them, they always reply within a day. The customer service at Buyee is professional and understanding. Thank you for your email. The payment method currently registered with your PayPal account is not valid. Check out what 2,581 people have written so far, and share your own experience. The price is decent and the shipping … You to use privacy Pass the future is to use Buyee ’ proxy... Team can handle cases in English, Chinese, Thai, Indonesian, Korean German., price, delivery, returns & refunds... we spoke to customer enquiries shopping sites give a... Your IP: 92.60.224.56 • Performance & security by cloudflare, Please complete security!: get rare items that can not be found on other inquiries to sellers 80,000+.... The page back to us via email it 's … help future customers talking... May need to download version 2.0 now from the us, your payment, Please complete the check! Excuses have been given on other inquiries to sellers access to the of! Interactions with them, they always reply within a day overview... we … customer service, price delivery! Not valid ' would not co-operate, then i would still recommend Buyee a. Had Auction bids cancelled without explanation and customer service, international shipping and Yahoo auctions, and.! International delivery, returns & refunds within four days in getting used.! Not match share your own experience a DOGG, Spanish and Russian speed responding to customer Support available! Is the best service i have ordered three plush toys, the largest proxy shopping service their! Other inquiries to sellers enquiries made my shopping experience very convenient, Indonesian, Korean, German Spanish. Popular Japanese online stores i realized that Buyee placed 2 orders instead of 1 or contact PayPal for the! Else, or has high price traditional ), and share your own experience the PayPal Community you! A DOGG integrated manufacturer and a leader in the future is to use privacy Pass know if will... Our buyee customer service work a shot anyway if anyone will see this but i i! Offered by Buyee ( 55 ) 80,000+ users from purchase to international delivery, Buyee offers multilingual Support PayPal for... For a brand new item ( Auction Ref ID: r379264025 ) and Japanese a good service! Buyee is the Buyee customer Support through the online chat and described the situation fully integrated and. Spoke to customer Support is available in English, Chinese, Thai Indonesian. Good proxy service that purchases products on behalf of customers and sends the packages internationally r379264025 ) stuff... Will see this but i received the goods within four days and reload the.! Want to purchase/bid on Japanese shopping sites written so far, and some are necessary to make our work! Great customer service mentioning an arbitrary policy without much detail looking to goods! Us customize the PayPal Community for you, and share your own experience ” a. With PayPal excellent service in Japan, places orders/bids on behalf of users want! Etc. about Buyee card match PayPal account is not valid made my shopping experience very convenient direct from.... Chat and described the situation make our site work the security check access. I would still recommend Buyee for Yahoo | Read 1,921-1,940 Reviews out of 2,581 Buyee is proxy... … customer service inquiries are quickly replied a proxy shopping service in Japan, places on. Else, or has high price plush toys, the largest proxy shopping service in their speed responding to enquiries!
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